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Privacy Policy for Medical Billing Website

At MedExpress Billing, we are dedicated to safeguarding your confidential information and upholding the utmost standards of privacy. This privacy policy serves as a comprehensive document delineating the procedures by which we gather and utilize personal data through our website, https://medexpressbilling.com. Furthermore, it elucidates your entitlements and preferences concerning your data.

We kindly request that you peruse this policy with meticulous attention, as it elucidates the meticulous protocols we adhere to in managing your information.

Personal Information:

Personal information encompasses identifiable details pertaining to individuals using the MedExpress Billing website, such as their name, address, email, Social Security number, or phone number. Please note that our services are not intended for individuals under the age of 13, and as a result, our terms of service do not accommodate the use of the site by children.


The term “Site” specifically denotes the online platform hosted at the domain medexpressbilling.com, representing our official website.


Our approach to collecting and utilizing your personal information is as follows:

Information Collection for Visitors:

If you are a visitor who solely peruses the informational content regarding our services on our website, you are not obligated to furnish your personal information.

Information Collection for Subscribers:

MedExpress Billing gathers personal information when a user registers for a trial or paid subscription to our services. During the sign-up process, users are required to provide their name, email address, and phone number, along with their company’s demographic and financial data.

Automatic Data Collection:

Our website, medexpressbilling.com, automatically obtains and logs information from your web browser, which encompasses your IP address and the specific services you request.

Rest assured that we handle your information with the utmost professionalism and adherence to privacy standards.

We leverage the collected information for a range of essential purposes, including:

Provision of Products and Services: 

Your data is utilized to facilitate the delivery of our products and services, ensuring a seamless experience.

Medical Billing Services: 

We employ your information to effectively administer medical billing services in compliance with industry standards.

Identification and Authentication: 

Personal data is used for user identification and authentication, maintaining the security of your account.

Service Enhancement: 

Continuous improvement of our services relies on data analysis to enhance user experience and efficiency.

Contact Research: 

We may engage in contact research, utilizing the information provided to communicate and serve you better.

Anonymous Reporting: 

Data may be aggregated and anonymized for reporting and analytical purposes.

Regarding communication, we reserve the right to send strictly service-related announcements on rare occasions, such as maintenance updates, without the option to opt-out as they are essential for service integrity. 

However, if you wish to receive our newsletter, we will use your name and email address to deliver updates. We respect your privacy and offer users the ability to unsubscribe by following the link provided within the email. Your preferences are of the utmost importance to us.

IP Addresses

IP Addresses are utilized for diagnostic and technical issue resolution and to estimate the geographical distribution of our website’s user base. This information aids us in addressing technical concerns and understanding the geographic reach of our website visitors.

Cookies and Tracking Technologies:

During your visit to our site, we employ cookies to enhance your browsing experience. These cookies are diminutive data files stored on your computer’s hard drive. We may correlate this data with the personal information you furnish.

Our utilization of both session and persistent cookies serves diverse objectives, such as simplifying navigation and securely storing your passwords. These technologies are instrumental in optimizing your interaction with our website.

Third-Party Monitoring

Our privacy policy excludes the coverage of cookies used by third-party tracking companies, as we have limited control over their applications.

Additionally, we employ Local Storage methodologies like HTML5 to retain content and user preferences. It’s important to note that third parties may also utilize HTML5 to gather and retain information.

Behavioral Advertising / Re-Targeted Marketing

Behavioral Advertising, or Re-Targeted Marketing, is an advanced approach that tailors ads to user behavior and preferences, delivering highly relevant content. It helps engage users who have previously interacted with our site, increasing the effectiveness of our marketing efforts and providing a more personalized user experience.

Data Sharing and Transparency

Legal Compliance: 

MedExpress Billing takes your data security seriously. In compliance with legal obligations and to address breaches of our Terms of Service, we may disclose personally identifiable information or protected health information.

Demographic Sharing: 

With your explicit consent, we share demographic information with trusted business partners. Be assured, we never share personally identifiable information without your clear consent.

Third-Party Vendors: 

Third-party vendors, like Google, may use cookies to deliver targeted ads based on your previous website visits. You have the choice to opt out of Google’s cookie usage through their dedicated opt-out page.

No Promotional Sharing: 

We do not rent, sell, or share personal information for promotional purposes unless you have granted us permission to do so.

Security and Safety: 

We may share information to investigate and prevent illegal activities, detect suspected fraud, or address potential threats to safety.

Mergers and Acquisitions: 

In case of a merger or acquisition, we will notify you in advance about the transfer of your information, ensuring your privacy remains our top priority.

Empower Your Data: Access, Modify, and Update Your Personal Information

Should your personal details alter or if you desire to modify or delete your data, kindly reach out to us via telephone or postal mail. We assure prompt and diligent attention to your requests.

It’s important to note that we preserve your information for the duration of your active account and in compliance with legal obligations.

Safeguarding Your Data: Our Commitment to Security

At MedExpress Billing, we adhere to industry standards and federal laws to fortify the security of your personally identifiable information. Although we ensure stringent security measures during transmission, it’s important to note that absolute security once your data is on our website cannot be guaranteed.

Customer Testimonials:

At MedExpress Billing, we value the feedback and experiences shared by our valued clients. These testimonials serve as authentic narratives of the exceptional services and support we provide. It is important to note that these testimonials may contain personal information such as names, company details, and email addresses, and we diligently obtain the consent of our clients prior to featuring their testimonials. 

If you have any requests to update or remove your testimonial, please do not hesitate to contact us, and we will promptly address your needs. We are dedicated to upholding your satisfaction, respecting your privacy, and accommodating your preferences.

Exploring Beyond: Navigating External Links

When you follow links to third-party websites, you will be directed to external online destinations. It’s essential to acknowledge that we do not possess control over how these external websites handle your information. We strongly advise reviewing their respective privacy policies for a comprehensive understanding of their data practices. Your privacy and data security remain paramount, and we encourage a cautious approach when navigating external online platforms.

Spreading the Word: Our Referral Program 

Participating in our referral services involves the provision of the referred individual’s name and email address to facilitate the sending of invitations. If you require the removal of this information, please do not hesitate to get in touch with us. Your preferences are our priority, and we are committed to respecting your choices.

Aggregated Data Services and De-Identification

In cases where we receive protected health information from HIPAA-covered customers, we may use this data to provide data aggregation services while strictly adhering to HIPAA regulations. Furthermore, we generate de-identified data as per the specifications outlined in 45 CFR 164.514(a)-(c), maintaining complete ownership of the de-identified data created by MedExpress. Throughout and following our agreement, we may leverage aggregate non-identifiable information and de-identified data to enhance our software, services, technical support, and overall business operations, all in full compliance with HIPAA Privacy Standards, including the regulations regarding limited data sets and de-identification.

Keeping You Informed: Evolutions in Our Privacy Policy

At MedExpress, we may, at any time, revise or modify the terms of this privacy policy for various reasons. We kindly encourage our users to periodically revisit this page, as well as our Quality Policy page, to access the most up-to-date information regarding our policy practices.

For any inquiries, clarifications, or suggestions concerning our privacy policy, terms of service, or other matters, please do not hesitate to reach out to us via the following contact details:

Phone: +1 307 2025 150

Email: info@medicalexpressbilling.com